9h ago
IT Support Engineer
Austin, TX
$90k-$110k / year
full-timemid Hybrid
🛠 Tech Stack
💼 About This Role
You'll join a hyper-growth startup to automate IT workflows and engineer security compliance for insurance payment tools. Your core impact is eliminating repetitive tickets through self-service and automation. This role offers the autonomy to make foundational architectural decisions in a high-compliance environment.
🎯 What You'll Do
- Provide white-glove L1-L3 support and design self-service workflows
- Manage Identity Providers for SSO and zero-touch onboarding
- Engineer MDM platforms with zero-touch provisioning
- Partner with IT Manager on scaling security projects
📋 Requirements
- 2+ years IT support experience with automation focus
- Deep understanding of SSO, SAML/OIDC, and identity lifecycle management
- Proficiency in MDM platforms (Jamf, Intune, Kandji, or Workspace ONE)
- Strong macOS and Windows endpoint management skills
✨ Nice to Have
- Scripting experience with Bash, PowerShell, or Python
- Experience with API integration for workflow automation
- Familiarity with SOC 2 or PCI compliance
🎁 Benefits & Perks
- 💰 Competitive salary with 10% variable bonus
- 🏖️ Unlimited PTO
- 🏥 Comprehensive benefits with employer-paid premiums
- 📈 401K matching
- 🍽️ Lunch stipend when working onsite
0 0 0