🛠 Tech Stack

💼 About This Role

You'll own a $5M–$10M+ portfolio and drive Net Revenue Retention (NRR) in a high-impact, rebuild-phase SaaS business. You'll identify and close expansion opportunities while shaping the playbooks and processes of a new Account Management function.

🎯 What You'll Do

• Own Net Revenue Retention for your book of business
• Identify and close up-sell and cross-sell opportunities
• Build and maintain a 3-4x expansion pipeline
• Proactively manage renewals and mitigate churn

📋 Requirements

• 4-8+ years in mid-market SaaS Account Management
• Proven track record of closing expansion opportunities
• Experience owning revenue targets (NRR, expansion, or renewals)
• Proficiency with CRM tools (Hubspot, Salesforce)

✨ Nice to Have

• Experience in a rebuild or transformation environment
• Experience in Transportation Management Systems or last-mile logistics
• Daily use of AI in customer-facing workflows

🎁 Benefits & Perks

• 🏖️ 100% Remote and Global
• ⏰ Flexible Work Environment
• 📈 Dedicated Growth Path
• 🛠️ Access to Leading Tools and Technology
• 🎉 Engaging Community Activities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Final round· 60 min