🛠 Tech Stack

💼 About This Role

You'll join a dedicated Web Operations team supporting a high-profile automotive client, crafting clear and intuitive digital content across web experiences. Your work will directly shape customer journeys and drive engagement through UX copy that balances usability, accessibility, and business goals. This role offers the chance to collaborate with multidisciplinary teams at a leading agency within WPP.

🎯 What You'll Do

• Create UX copy for navigation, forms, microcopy, and notifications
• Collaborate with UX/UI designers to integrate content into customer journeys
• Support content optimisation with analytics and customer feedback
• Contribute to content audits and reviews for continuous improvement

📋 Requirements

• Proven experience in UX Writing or Content Design within complex digital environments
• Strong ability to translate complex information into clear, customer-friendly content
• Experience writing for web platforms and transactional journeys

✨ Nice to Have

• Experience in the automotive industry
• Familiarity with Figma and Agile workflows

🎁 Benefits & Perks

• 🏖️ Hybrid work model with flexibility
• 📈 Professional development opportunities
• 🏢 Global agency network and resources

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Portfolio Review· 60 min