5h ago

Merchant Management & Community Lead

Hong Kong

$120k-$180k / yearest.

full-timesenior Remoteblockchain/cryptocurrency

💼 About This Role

You'll lead supply-side growth and merchant ecosystem development for Binance's P2P and Fiat platform, managing 10,000+ active merchants. You'll drive sustained engagement and community culture to reinforce marketplace growth. This role offers the chance to shape a global merchant community in a leading crypto exchange.

🎯 What You'll Do

  • Manage full merchant lifecycle from onboarding to reactivation
  • Build merchant operations frameworks for segmentation and tiering
  • Lead merchant acquisition via scalable channels like partnerships
  • Design and cultivate a merchant community with cohort-based operations

📋 Requirements

  • Proven experience in marketplace buyer/merchant/community operations
  • Experience managing 10,000+ active merchants on the supply side
  • Demonstrated success in merchant acquisition and scaling supply
  • Bilingual in English and Chinese with international exposure

✨ Nice to Have

  • Experience in cross-border e-commerce or global marketplaces
  • Track record of building merchant or community systems from 0 to 1
  • Familiarity with AI applications in operations

🎁 Benefits & Perks

  • 🌍 Global impact at a leading crypto exchange
  • 💼 Remote work with flexible location
  • 🚀 Cutting-edge blockchain and fintech environment
  • 📈 Career growth in a rapidly expanding industry
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