5h ago
Merchant Management & Community Lead
Hong Kong
✨ $120k-$180k / yearest.
full-timesenior Remoteblockchain/cryptocurrency
💼 About This Role
You'll lead supply-side growth and merchant ecosystem development for Binance's P2P and Fiat platform, managing 10,000+ active merchants. You'll drive sustained engagement and community culture to reinforce marketplace growth. This role offers the chance to shape a global merchant community in a leading crypto exchange.
🎯 What You'll Do
- Manage full merchant lifecycle from onboarding to reactivation
- Build merchant operations frameworks for segmentation and tiering
- Lead merchant acquisition via scalable channels like partnerships
- Design and cultivate a merchant community with cohort-based operations
📋 Requirements
- Proven experience in marketplace buyer/merchant/community operations
- Experience managing 10,000+ active merchants on the supply side
- Demonstrated success in merchant acquisition and scaling supply
- Bilingual in English and Chinese with international exposure
✨ Nice to Have
- Experience in cross-border e-commerce or global marketplaces
- Track record of building merchant or community systems from 0 to 1
- Familiarity with AI applications in operations
🎁 Benefits & Perks
- 🌍 Global impact at a leading crypto exchange
- 💼 Remote work with flexible location
- 🚀 Cutting-edge blockchain and fintech environment
- 📈 Career growth in a rapidly expanding industry
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