💼 About This Role

You'll serve as a trusted advisor to Enterprise customers, driving adoption and ensuring they maximise the value of our platform. You'll own retention and identify growth opportunities, working with a global team that values ownership and innovation.

🎯 What You'll Do

• Serve as strategic partner to Enterprise customers
• Drive customer adoption and value realisation
• Own retention and reduce churn risk
• Identify growth opportunities and collaborate with Sales

📋 Requirements

• 10+ years total work experience
• 5+ years in customer-facing role with Enterprise customers
• Professional fluency in German and English
• Ability to build executive relationships and drive business value

✨ Nice to Have

• Relevant industry experience in Manufacturing, Transportation, or Logistics
• Experience managing Enterprise customers in those industries

🎁 Benefits & Perks

• 💰 Equity with high growth potential
• 🏡 Flexible working arrangements
• 📚 Professional development opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min