💼 About This Role

You'll deliver an exceptional, personalized shopping experience for a modern fine jewelry brand. Your core impact is guiding customers to discover pieces that resonate personally while driving sales, conversion, and satisfaction. This role stands out for redefining luxury through meaningful customer connections.

🎯 What You'll Do

• Guide customers through personalized styling consultations
• Meet sales KPIs including SPH, conversion, and NPS
• Support back-of-house operations and order fulfillment
• Maintain visual merchandising and store cleanliness standards

📋 Requirements

• Ability to connect with customers authentically
• Strong verbal communication and active listening skills
• Ability to learn product knowledge and style customers
• Ability to meet KPIs like SPH and conversion

✨ Nice to Have

• Experience with point-of-sale systems
• History of contributing to a positive team environment

🎁 Benefits & Perks

• 🏖️ Paid sick days
• 💰 Monthly retail bonus program
• 📝 Regular feedback via performance reviews
• 🎓 Robust in-house retail learning program
• 🎁 Generous product discount

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Store Visit / Working Interview· 1 hour