💼 About This Role

You'll provide customer support to global clients via email and live chat, focusing on client satisfaction and process improvement. This entry-level role offers growth opportunities and a supportive international team.

🎯 What You'll Do

• Provide support in Thai and English via email and live chats.
• Process tasks with great attention to detail and content.
• Identify client needs and proactively propose solutions.
• Focus on customer expectations and satisfaction.
• Work with the team to improve processes.

📋 Requirements

• Proficiency in Thai and English (written and spoken).
• Proactive with good support/sales skills.
• Strong communication and negotiation skills.
• Attention to detail.

✨ Nice to Have

• Previous experience as a support agent.

🎁 Benefits & Perks

• 💰 Up to 50% monthly bonuses
• 🌴 24 days vacation per year
• 🤒 6 days paid sick leave
• 📚 Language classes (partially paid)
• 🎁 Birthday, wedding, and newborn gifts

🚩 Heads Up

• Rotating shifts (including 2 AM) required.