20h ago

Datacenter Surge Supervisor/Lead

United States of America

โœจ $90k-$130k / yearest.

full-timeleadconsulting

๐Ÿ’ผ About This Role

You'll lead mobile deployment teams supporting data center operations across North America, ensuring work is structured and executed effectively. Your core impact is driving measurable progress in new site turn-ups, high-volume deployments, and SLA recovery. This role stands out for its travel-focused leadership and direct client interaction.

๐ŸŽฏ What You'll Do

  • Lead teams of 4-10 technicians during deployments
  • Establish immediate structure and work allocation
  • Balance ticket-based and project-based work
  • Track daily progress against ticket closure and SLA adherence

๐Ÿ“‹ Requirements

  • 4-8+ years in data center operations, deployments, or repair
  • Strong experience in rack and stack and break/fix operations
  • Ability to lead teams in fast-paced or high-pressure environments
  • Willingness to travel 70-90% and mobilize within 24-48 hours

โœจ Nice to Have

  • Fiber splicing and OTDR testing experience
  • Experience with client stakeholders like Meta

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ $250 weekly travel bonus paid in addition to base wages
  • ๐Ÿ–๏ธ Flexible shifts and overtime opportunities
  • ๐Ÿ“ˆ Career growth in a global IT provider

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Technical Interviewยท 45 min
  3. 3Leadership Interviewยท 45 min

๐Ÿšฉ Heads Up

  • High travel requirement (70-90%) may lead to burnout
  • Role includes both deployment and repair, potentially conflicting priorities
  • No mention of remote work flexibility despite extensive travel
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