20h ago
Datacenter Surge Supervisor/Lead
United States of America
โจ $90k-$130k / yearest.
full-timeleadconsulting
๐ผ About This Role
You'll lead mobile deployment teams supporting data center operations across North America, ensuring work is structured and executed effectively. Your core impact is driving measurable progress in new site turn-ups, high-volume deployments, and SLA recovery. This role stands out for its travel-focused leadership and direct client interaction.
๐ฏ What You'll Do
- Lead teams of 4-10 technicians during deployments
- Establish immediate structure and work allocation
- Balance ticket-based and project-based work
- Track daily progress against ticket closure and SLA adherence
๐ Requirements
- 4-8+ years in data center operations, deployments, or repair
- Strong experience in rack and stack and break/fix operations
- Ability to lead teams in fast-paced or high-pressure environments
- Willingness to travel 70-90% and mobilize within 24-48 hours
โจ Nice to Have
- Fiber splicing and OTDR testing experience
- Experience with client stakeholders like Meta
๐ Benefits & Perks
- ๐ฐ $250 weekly travel bonus paid in addition to base wages
- ๐๏ธ Flexible shifts and overtime opportunities
- ๐ Career growth in a global IT provider
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Technical Interviewยท 45 min
- 3Leadership Interviewยท 45 min
๐ฉ Heads Up
- High travel requirement (70-90%) may lead to burnout
- Role includes both deployment and repair, potentially conflicting priorities
- No mention of remote work flexibility despite extensive travel
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