1h ago

SDC Operations Manager, Financial Crimes (AML)

Bengaluru
full-timemanagerfinancial services

Description

You will recruit, manage, and develop a group of Operations Associates focused on Anti-Money Laundering (AML) investigations to keep Stripe's platform safe from financial crimes. You'll guide the team in completing investigations, drive operational improvements, and build a strong culture while balancing efficiency and user impact.

Requirements

  • 8+ years of direct people management experience
  • Experience with payments, risk, compliance, and/or financial services industry operations
  • Expertise in AML regulations and best practices
  • Excellent written and verbal communication skills in English
  • Ability to partner effectively with internal globally distributed stakeholders

Responsibilities

  • Recruit, manage, coach, and develop a team of Financial Crimes Operations Associates
  • Guide team in AML investigations, reviews, and identifying money laundering/terrorism financing/sanction risks
  • Drive operational delivery and process improvement to mitigate financial crimes risk while balancing efficiency and user impact
  • Build a great culture and ensure team members are happy, effective, and growing
  • Set clear goals and direction, provide regular feedback on performance, and be data-driven in analysis and decision making
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