💼 About This Role

You'll lead client relationships for a fintech platform serving banks and credit unions, owning post-sale success and driving upsell opportunities. You'll serve as the executive advocate inside Nymbus, ensuring on-time delivery of technology and managed services.

🎯 What You'll Do

• Own post-sale client relationships as primary advocate
• Coordinate cross-functional teams for on-time delivery
• Monitor client health and proactively address risks
• Identify and develop upsell and cross-sell opportunities

📋 Requirements

• Bachelor's Degree or 7+ years experience in client success or account management in financial services
• Strong understanding of banking operations, core systems, and digital banking
• Proven success managing executive-level client relationships with measurable retention and expansion
• Experience identifying and closing upsell opportunities within existing client base

✨ Nice to Have

• Prior experience working with or selling to community banks or credit unions
• Familiarity with managed services delivery models
• Data-driven portfolio management skills

🎁 Benefits & Perks

• 🌐 Remote-first culture
• ✈️ Travel opportunities for client visits and trade shows
• 🤝 Collaborative, client-focused team
• 📈 Career growth in a fintech leader
• 🏢 Permanent offices in strategic locations

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Executive Interview· 60 min