1h ago

Technology Partner Manager, At Scale- Hospitality

Boston, MA
full-timesenior Hybridhospitality technology

Description

You will manage preferred technology partners for Klaviyo's hospitality vertical, driving integration adoption, influencing partner roadmaps, and executing joint go-to-market strategies that deliver measurable business outcomes. You'll act as a strategic operator, shaping how partners build integrations and collaborating with Sales, Product, Marketing, and Support.

Requirements

  • 5+ years managing technology partnerships or integration-led growth across Sales, Product, and Marketing.
  • Strong technical acumen (APIs, data flows, integrations) without requiring hands-on coding.
  • Strategic, execution-oriented mindset with experience influencing without authority.
  • Familiarity with hospitality platforms such as Toast, Square, Mews, Oracle Opera, Cloudbeds, or similar.
  • Background in technical sales, solutions engineering, or partner management.

Responsibilities

  • Own integration adoption targets (activation, usage, depth) for assigned partners.
  • Partner with product teams to improve integration quality and expand functionality.
  • Monitor integration performance, identify blockers, and drive cross-functional resolution.
  • Translate partner technical needs into internal product and support workstreams.
  • Execute GTM programs (launches, campaigns, enablement) that accelerate integration adoption.
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