1h ago
Technology Partner Manager, At Scale- Hospitality
Boston, MA
full-timesenior Hybridhospitality technology
Description
You will manage preferred technology partners for Klaviyo's hospitality vertical, driving integration adoption, influencing partner roadmaps, and executing joint go-to-market strategies that deliver measurable business outcomes. You'll act as a strategic operator, shaping how partners build integrations and collaborating with Sales, Product, Marketing, and Support.
Requirements
- 5+ years managing technology partnerships or integration-led growth across Sales, Product, and Marketing.
- Strong technical acumen (APIs, data flows, integrations) without requiring hands-on coding.
- Strategic, execution-oriented mindset with experience influencing without authority.
- Familiarity with hospitality platforms such as Toast, Square, Mews, Oracle Opera, Cloudbeds, or similar.
- Background in technical sales, solutions engineering, or partner management.
Responsibilities
- Own integration adoption targets (activation, usage, depth) for assigned partners.
- Partner with product teams to improve integration quality and expand functionality.
- Monitor integration performance, identify blockers, and drive cross-functional resolution.
- Translate partner technical needs into internal product and support workstreams.
- Execute GTM programs (launches, campaigns, enablement) that accelerate integration adoption.
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