1h ago

Field Operations Manager - Solutions

Chicago | Salt Lake City
full-timeseniorEnterprise Software

Tech Stack

Description

You will partner with Solutions leadership to define strategy, build infrastructure and processes, and act as the primary liaison with back-office functions. You'll monitor key metrics, drive operational excellence, and lead cross-functional projects to improve win-rates and retention.

Requirements

  • 4-6 years in Revenue Operations, Business Operations, Strategy, or Analytics
  • 1-2 years supporting Sales or Technical Sales organization (SaaS preferred)
  • Strong proficiency in Excel/Google Sheets and SQL
  • Strategic thinker with ability to build scalable processes
  • Experience in change management and cross-functional project leadership

Responsibilities

  • Partner with Solutions leadership to design long-term operational strategy
  • Lead capacity planning and resource allocation with the Strategy team
  • Act as primary liaison between Solutions and Finance, HR, Deal Desk
  • Define and enforce standard operating procedures and operating rhythm
  • Monitor key metrics and provide data-driven insights to leadership
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