1h ago
Field Operations Manager - Solutions
Chicago | Salt Lake City
full-timeseniorEnterprise Software
Tech Stack
Description
You will partner with Solutions leadership to define strategy, build infrastructure and processes, and act as the primary liaison with back-office functions. You'll monitor key metrics, drive operational excellence, and lead cross-functional projects to improve win-rates and retention.
Requirements
- 4-6 years in Revenue Operations, Business Operations, Strategy, or Analytics
- 1-2 years supporting Sales or Technical Sales organization (SaaS preferred)
- Strong proficiency in Excel/Google Sheets and SQL
- Strategic thinker with ability to build scalable processes
- Experience in change management and cross-functional project leadership
Responsibilities
- Partner with Solutions leadership to design long-term operational strategy
- Lead capacity planning and resource allocation with the Strategy team
- Act as primary liaison between Solutions and Finance, HR, Deal Desk
- Define and enforce standard operating procedures and operating rhythm
- Monitor key metrics and provide data-driven insights to leadership
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