💼 About This Role

You'll provide technical support and asset management for a real-time database company. Your work ensures team members have the tools they need to succeed.

🎯 What You'll Do

• Act as first line of defense for help desk tickets
• Image laptops and configure workstations for onboarding
• Assist with user account provisioning and access management
• Maintain inventory of hardware and software assets

📋 Requirements

• Currently pursuing degree in Information Technology or related field
• Familiarity with Windows/macOS operating systems
• Basic understanding of networking concepts
• Strong problem-solving skills

✨ Nice to Have

• Experience with SaaS management tools
• Certification in IT or related area

🎁 Benefits & Perks

• 👥 Mentorship from senior IT leadership
• 💼 Real-world experience in enterprise IT environments
• 📈 Strategic impact on department initiatives

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Assessment· 60 min