3h ago
Technical Customer Success
Florida, United States
$50,000-$60,000 / year
full-timemidSoftware as a Service (SaaS)
Description
You will deliver professional services to clients, setting up Connecteam features based on their workflows, integrating with other platforms, and migrating data. You'll work with CS and R&D teams to provide outstanding service and streamline customer processes.
Requirements
- 1 year experience in a SaaS company
- Native-level English proficiency
- Tech-savvy and eager to learn
- Strong team player with communication skills
- Ability to thrive in high-pressure environment
Responsibilities
- Meet with clients daily to deliver professional services
- Complete offline tasks assigned by clients
- Build and maintain strong customer relationships
- Manage multiple tasks in a fast-paced environment
- Collaborate with CS and R&D teams
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