3h ago

Technical Customer Success

Florida, United States

$50,000-$60,000 / year

full-timemidSoftware as a Service (SaaS)

Description

You will deliver professional services to clients, setting up Connecteam features based on their workflows, integrating with other platforms, and migrating data. You'll work with CS and R&D teams to provide outstanding service and streamline customer processes.

Requirements

  • 1 year experience in a SaaS company
  • Native-level English proficiency
  • Tech-savvy and eager to learn
  • Strong team player with communication skills
  • Ability to thrive in high-pressure environment

Responsibilities

  • Meet with clients daily to deliver professional services
  • Complete offline tasks assigned by clients
  • Build and maintain strong customer relationships
  • Manage multiple tasks in a fast-paced environment
  • Collaborate with CS and R&D teams
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