Description

You will lead strategic customer engagements for Samsara's largest clients, driving adoption and long-term value by translating platform knowledge into operational improvements. Your work directly impacts the safety and efficiency of global supply chains and frontline workers through cross-functional partnerships and executive business reviews.

Requirements

• 6+ years of work experience
• Most recent experience in Senior Customer Success, Account Management, or strategic consulting role
• Mastery of priority management and emotional intelligence
• Proven ability to lead high-stakes Fortune 500 partnerships

Responsibilities

• Lead strategic customer engagements to understand operations and recommend workflow transformations
• Architect joint success plans defining metrics and timelines for business value
• Orchestrate executive business reviews with decision-makers
• Influence internal roadmaps across Product, Finance, and Support
• Champion Samsara's cultural principles