23h ago
Operations Specialist
Wilmington, NC
$36k-$36k / year
full-timejuniortransportation
๐ Tech Stack
๐ผ About This Role
You'll assist an Account Manager in managing logistics operations, building relationships with carriers, and negotiating rates. Your core impact involves scheduling loads and resolving in-transit issues for timely delivery. This role offers unlimited earning potential in a fast-paced logistics environment.
๐ฏ What You'll Do
- Assist Account Manager in servicing carrier relationships
- Negotiate carrier rates for spot market and contracts
- Monitor load progress and resolve in-transit issues
- Enter and maintain data in company's HERO software
๐ Requirements
- High school diploma or GED required
- 1+ years of freight brokerage or logistics experience preferred
โจ Nice to Have
- Bachelor's degree preferred
- Experience with HERO software
- Strong customer service skills
๐ Benefits & Perks
- ๐ฐ Unlimited earning potential through commission
- ๐ฅ Medical/dental/vision benefits
- ๐ Matching 401(k) Plan
- ๐๏ธ Paid time off
- ๐ Fun high-energy environment
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Interview with Account Managerยท 45 min
- 3Offerยท 1 day
๐ฉ Heads Up
- Salary listed as hourly $17.30 for Operations Specialist with commission but duties imply full brokerage role
- Requirements vague: 'preferred' experience not mandatory, yet essential functions require carrier negotiation skills
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