23h ago
Customer Service Representative
8686 Philips Hwy Jacksonville, FL, 32257
โจ $30k-$40k / yearest.
full-timemanufacturing
๐ Tech Stack
๐ผ About This Role
You'll coordinate and manage the customer ordering process, handling order acknowledgements, payments, and delivery scheduling. You'll resolve customer issues and maintain account records. This role offers the chance to work in a supportive team environment with comprehensive benefits.
๐ฏ What You'll Do
- Process order acknowledgements from inception to delivery.
- Answer product and service questions and suggest other offerings.
- Maintain customer records by updating account information.
- Resolve product or service problems by clarifying complaints.
๐ Requirements
- High school Diploma/GED
- Ability to type 30-35 words per minute
- Computer skills: Microsoft Office and Outlook
โจ Nice to Have
- Bilingual ability
๐ Benefits & Perks
- ๐ฉบ Medical, Dental, Vision insurance
- ๐๏ธ Employer Paid Basic Life and AD&D Insurance
- ๐ต Flexible Spending Accounts
- โ๏ธ Voluntary Short-Term Disability
- ๐ Voluntary Accident and Critical Illness Insurance
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Interview with Hiring Managerยท 45 min
- 3Offerยท 1 week
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