23h ago

Customer Service Representative

8686 Philips Hwy Jacksonville, FL, 32257

โœจ $30k-$40k / yearest.

full-timemanufacturing

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll coordinate and manage the customer ordering process, handling order acknowledgements, payments, and delivery scheduling. You'll resolve customer issues and maintain account records. This role offers the chance to work in a supportive team environment with comprehensive benefits.

๐ŸŽฏ What You'll Do

  • Process order acknowledgements from inception to delivery.
  • Answer product and service questions and suggest other offerings.
  • Maintain customer records by updating account information.
  • Resolve product or service problems by clarifying complaints.

๐Ÿ“‹ Requirements

  • High school Diploma/GED
  • Ability to type 30-35 words per minute
  • Computer skills: Microsoft Office and Outlook

โœจ Nice to Have

  • Bilingual ability

๐ŸŽ Benefits & Perks

  • ๐Ÿฉบ Medical, Dental, Vision insurance
  • ๐Ÿ–๏ธ Employer Paid Basic Life and AD&D Insurance
  • ๐Ÿ’ต Flexible Spending Accounts
  • โš•๏ธ Voluntary Short-Term Disability
  • ๐Ÿš‘ Voluntary Accident and Critical Illness Insurance

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Interview with Hiring Managerยท 45 min
  3. 3Offerยท 1 week

[email protected]

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