💼 About This Role

You'll serve as a key liaison between customers and internal teams, handling inquiries about scientific products and services. Your core impact will be ensuring a high level of service and accurate technical communication to resolve issues and assist with product selection. This role requires a scientific background to excel.

🎯 What You'll Do

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with product selection based on scientific application.
• Resolve problems by clarifying issues and selecting solutions.
• Collaborate with internal teams to ensure customer satisfaction.

📋 Requirements

• Science degree or previous experience in a scientific company
• Strong communication and customer service skills