🛠 Tech Stack

💼 About This Role

You'll manage a large portfolio of accounts at Synthesia, the world's leading AI video platform. You'll drive renewals, build scalable success programs, and influence the product roadmap. This role offers exposure to enterprise SaaS at a fast-growing, well-funded company.

🎯 What You'll Do

• Manage a portfolio of 100+ accounts across the customer lifecycle
• Maintain rolling 90-day renewal forecasts and identify risks
• Design and launch 1:many success programs and email campaigns
• Prepare renewal proposals and review contract terms

📋 Requirements

• 3+ years of sales or customer success experience in enterprise SaaS
• Experience with Customer Success Platforms like Gainsight or ChurnZero
• Track record of managing high-volume accounts and meeting goals
• Background in scaled program management or building playbooks

🎁 Benefits & Perks

• 🏝️ PTO & Holiday Entitlement Policy
• ✈️ Work from Abroad program
• 🏡 Work From Home Budget
• 👶 Enhanced Parental Leave
• 🤝 Team Meet ups & Company Socials