🛠 Tech Stack

💼 About This Role

You'll act as the main point of contact for clients in a fast-paced SaaS environment, coordinating with internal teams to ensure seamless project delivery. Your core impact will be driving customer satisfaction and retention through proactive communication and organization. This role offers exposure to cutting-edge advertising and eCommerce technology in a fully remote setup.

🎯 What You'll Do

• Manage daily client communication via Slack, email, and CRM.
• Coordinate cross-functional collaboration with internal teams.
• Oversee project scope, timelines, and deliverables.
• Support onboarding including ad catalog configuration.

📋 Requirements

• 3–5 years experience in customer success or account management.
• Experience with eCommerce clients or marketing/ad agency.
• Strong written and verbal English communication skills.
• Ability to work US business hours (EST/PST).

✨ Nice to Have

• Interest in technology, SaaS, and digital commerce.
• Bachelor's degree in a relevant field.
• Comfortable in a remote startup environment.

🎁 Benefits & Perks

• 🏠 Fully remote work with flexibility.
• 💰 Competitive salary paid in USD.
• 🌍 International clients in a growing SaaS company.
• 🔧 Cutting-edge tools in advertising and eCommerce.
• 🚀 Fast-paced startup culture.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min