2h ago

Sr Specialist, Learning Technology

Charlotte, North Carolina
full-timeseniorautomotive

Tech Stack

Description

You will own the learning technology ecosystem for the Commercial Organization, administering the LMS and adjacent platforms like AI role-playing, sales enablement, and knowledge base. You'll ensure platform reliability, content lifecycle management, and analytics that tie learning to business outcomes.

Requirements

  • Experience administering an LMS (SAP SuccessFactors preferred)
  • Experience with sales enablement platforms (e.g., Cornerstone, Mindtickle)
  • Ability to translate operational needs into scalable system configurations and data flows
  • Strong analytical skills for building dashboards and reports
  • Collaboration across cross-functional teams including Sales, IT, and HR

Responsibilities

  • Own and configure LMS (SAP SuccessFactors) settings, user roles, integrations, and content
  • Administer AI role-playing, sales enablement, knowledge base, and CMS platforms
  • Drive platform reliability with ≥99.9% uptime and SSO success ≥99%
  • Generate quarterly learner impact reports linking training to performance
  • Ensure compliance with on-time completion ≥95% and zero critical audit findings
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