Description

You will manage a portfolio of existing customers, identify opportunities to expand customer value, and drive incremental revenue. You'll collaborate with cross-functional teams to deliver a seamless customer experience, building trusted relationships with stakeholders.

Requirements

• 4+ years experience in account management or B2B customer-facing role
• Strong communication and interpersonal skills
• Ability to manage multiple priorities with organization and accountability
• Curiosity and motivation to learn new technologies and sales practices

Responsibilities

• Manage a portfolio of existing customers
• Build trusted relationships with stakeholders
• Identify expansion opportunities and incremental revenue
• Support opportunity progression through discovery and proposal preparation
• Maintain accurate customer records, pipeline tracking, and forecasting