💼 About This Role

You'll lead daily operations at a primary care practice, ensuring excellent patient experiences and team performance. You will drive operational readiness, coach team members, and support clinical workflows to deliver high-quality care in a transforming healthcare environment.

🎯 What You'll Do

• Ensure operational readiness through team check-ins and task monitoring
• Coach and mentor team members for performance improvement
• Perform inventory management and ordering supplies
• Handle patient intake, scheduling, and billing tasks

📋 Requirements

• At least 1 year in a supervisory or lead role in high-touch customer service or patient-facing healthcare
• Proven ability to foster collaborative team dynamics
• Experience working on diverse, feedback-driven multidisciplinary teams
• Successful completion of One Medical clinical training within first six months

✨ Nice to Have

• Experience as a Medical Assistant or Phlebotomist
• Proven track record of leading change management
• Experience in healthcare with understanding of billing and insurance

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min