Description

You will be the first point of contact for patients, managing scheduling, insurance verification, and front desk operations to ensure a smooth and welcoming experience. You'll collaborate with clinical teams and support multiple infusion centers, playing a key role in redefining patient care.

Requirements

• 1-3 years front desk or admin experience in healthcare
• High School Diploma or GED
• Knowledge of insurance verification and billing basics
• Proficiency in EHR/EMR and scheduling software
• Strong customer service and communication skills

Responsibilities

• Greet patients warmly and handle phone inquiries
• Schedule, reschedule, and confirm appointments
• Verify insurance, update demographics, collect copays
• Coordinate patient flow with nursing staff
• Maintain a clean and organized reception area