Tech Stack

Description

You will oversee Connecteam's large business and enterprise customers, acting as a trusted advisor to ensure their sustained success. You'll develop and execute success plans, boost product adoption, and collaborate cross-functionally to deliver maximum value.

Requirements

• 2+ years experience in B2B SaaS
• Customer-facing experience
• Superb written and verbal communication skills
• Creative, high energy, entrepreneurial self-starter
• Experience helping customers deploy and see product value

Responsibilities

• Develop and execute customer success plans based on desired business outcomes
• Ensure customers obtain maximum value from their Connecteam investment
• Consult with customers to solve problems and achieve goals
• Analyze data to track customer progress and identify improvements
• Work with customers to create new use cases and success stories