Description

As a Guest Services Staff member, you will be the primary point of contact for guests, ensuring a safe and enjoyable experience by providing directions, resolving complaints, scanning tickets, and monitoring conduct. You'll work in a dynamic live entertainment environment, contributing to memorable events.

Requirements

• High School Diploma or equivalent
• 1-2 years of related work experience
• Ability to work in varying conditions
• Ability to lift 50 lbs
• Availability to work nights, weekends, and holidays

Responsibilities

• Answer guest questions and direct them to venue areas
• Operate coat check rooms
• Scan tickets and administer wristbands
• Resolve guest complaints and escalate concerns
• Monitor guest conduct and alcohol consumption