22h ago

Director, Delivery

Chicago, IL

$154k-$175k / year

full-timedirector Hybridretail

🛠 Tech Stack

💼 About This Role

You'll lead the NAM Tech delivery strategy and oversee end-to-end technical projects for major clients like McDonald's. Your core impact is ensuring measurable customer outcomes while managing cross-functional teams and senior stakeholders. This role stands out for its hybrid leadership of both client relationships and engineering execution at a global digital signage leader.

🎯 What You'll Do

  • Define and drive the NAM Tech delivery roadmap
  • End-to-end delivery of technical projects including requirements, planning, and execution
  • Act as main client-facing lead for technical projects
  • Lead transparent communication with internal and external stakeholders

📋 Requirements

  • 10+ years of project/program management with technical project experience
  • 4+ years in people management
  • Technical background in software engineering, infrastructure, and deployment
  • Experience with API-based software integrations and Agile methodologies

✨ Nice to Have

  • Bachelor's degree in Business, Marketing, Engineering, or Computer Science
  • Experience in QSR, digital signage, or retail technology
  • Familiarity with Content Management platforms

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter phone screen· 30 min
  2. 2Hiring manager interview· 60 min
  3. 3Technical interview· 60 min
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