💼 About This Role

You'll act as the key point of contact between McDonald's Canada stakeholders and Coates' internal teams, ensuring clear communication across hardware initiatives including drive-thru digital menu board enclosures and kiosks. You'll support the Account Director in delivering strong operational and commercial outcomes. This role offers the chance to work with a global technology leader in the QSR space.

🎯 What You'll Do

• Act as key liaison between client stakeholders and internal teams.
• Coordinate hardware initiatives including enclosures, kiosks, and media players.
• Consolidate input from cross-functional teams and communicate updates.
• Prepare client-facing documentation and presentation content.

📋 Requirements

• 5+ years of experience in program management or client-facing roles.
• Experience with enterprise clients or complex multi-stakeholder environments.
• Understanding of QSR operations or retail technology environments.
• Proven ability to manage multiple initiatives across internal and external teams.

✨ Nice to Have

• Experience with hardware deployment programs.
• Strong business acumen and client prioritization skills.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min