9h ago

VIP Account Manager

Limassol, Cyprus

$35k-$55k / yearest.

full-timeCustomer support / iGaming

💼 About This Role

You'll manage retention and lifetime value for VIP customers in a fast-growing international company. You'll analyze behavior, resolve issues, and maintain personalized relationships. This role offers career growth in a supportive team environment.

🎯 What You'll Do

  • Find solutions for VIP customer issues
  • Analyze customer behavior to personalize relationships
  • Monitor performance for bonus crediting decisions
  • Ensure compliance with relevant regulations

📋 Requirements

  • Proficiency in English and Norwegian
  • Proactive with support or sales skills
  • Strong communication and negotiation skills
  • Attention to details

✨ Nice to Have

  • Previous experience in VIP management or similar role

🎁 Benefits & Perks

  • 💰 Competitive salary and monthly KPIs bonus
  • 📈 Career growth within a dynamic company
  • 🎉 Social benefits and team buildings
  • 🏢 Sunny, spacious office in Limassol
  • ✈️ Relocation assistance

🚩 Heads Up

  • Shift hours until 2am and weekend work
  • Experience listed as advantage but not required despite VIP role
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