3h ago

Pharmacy Partner Coordinator

Pittsburgh, PA
full-timemidhealthcare technology

Tech Stack

Description

You will be the primary point of contact for external pharmacy partners, managing daily billing and operational inquiries to ensure shipments meet company standards. You'll also investigate and communicate about potential incidents, working internally to resolve escalations and improve logistics processes.

Requirements

  • 3+ years pharmacy experience resolving third-party claims
  • High school diploma required, Bachelor's preferred
  • Exceptional verbal and written communication skills
  • Strong analytical thinking and operational mindset
  • Advanced technical aptitude with software systems

Responsibilities

  • Manage internal shipping escalations and order processing
  • Collaborate with pharmacist team on billing, clinical, and inventory inquiries
  • Resolve complex escalations from operational departments
  • Manage patient and pharmacy-reported incident claims
  • Identify process improvements for logistics efficiency
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