💼 About This Role

You'll manage a team of data collection driving field resources and drive day-to-day operations. You'll ensure SLA targets and customer satisfaction through performance monitoring and corrective actions.

🎯 What You'll Do

• Manage team of data collection driving field resources
• Drive day-to-day operations following standard operating procedures
• Conduct periodic reviews with teams and Program Managers
• Facilitate team meetings to disseminate relevant information

📋 Requirements

• People manager or operations lead experience
• Strong written and verbal communication skills
• Ability to analyze data and establish measurable action plans
• Ability to travel

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 45 min