💼 About This Role

You'll own value realization for top enterprises and law firms, integrating AI into daily legal workflows. You'll act as a trusted expert, guiding customers to identify use cases and transform the practice of law. This role partners closely with Account Executives to drive renewals and expansions.

🎯 What You'll Do

• Integrate Harvey into customer workflows using data-backed best practices
• Meet with end users to champion Harvey as essential to legal work
• Navigate complex organizations, engaging executive buyers and building advocates
• Collaborate with Account Executives on renewal readiness and expansions

📋 Requirements

• 3-4+ years in customer-owning roles at tech or SaaS platforms
• Strategic planning and revenue-based prioritization experience
• Experience managing customer-facing projects and timelines
• Demonstrated ability to drive key customer metrics and outcomes

✨ Nice to Have

• Experience in legal or professional services industry
• Familiarity with AI or agentic AI solutions
• Experience running in-person executive meetings

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance coverage
• 💰 Equity grants
• 📈 Career growth opportunities in a fast-scaling company
• 🤝 Collaborative and sharp team environment

🚩 Heads Up

• Title says 'Enterprise' but experience level listed as mid (3-4 years)
• Role mixes customer success, onboarding, training, and product feedback responsibilities