Tech Stack

Description

You will be the primary IT support contact for the Barcelona office, managing inquiries, hardware/software issues, and acting as an escalation point. You'll also support other global offices and provide white-glove service to executives, while contributing to a culture of collaboration and growth.

Requirements

• Bachelor's degree in computer science or related field or equivalent experience
• Several years of IT industry experience
• Understanding of TCP/IP, DNS, HTTP, load balancing
• Experience with Google Workspace and Slack
• Willingness to travel internationally

Responsibilities

• Serve as primary IT support contact for Barcelona office
• Manage end-user issues related to hardware, software, and networks
• Provide white-glove support to VPs and executives
• Manage relationships with local vendors
• Mentor service desk team on new technologies