10h ago

Manager, Business Operations and People Strategy

Kuala Lumpur

$125k-$160k / yearest.

full-timemidsoftware

🛠 Tech Stack

💼 About This Role

You'll design how Tarro internally operates and scales, spanning business operations, recruiting systems, and organizational design. Your core impact will be improving internal systems and supporting company-wide planning. You'll help institutionalize scalable ways of working by translating ideas and decisions into repeatable operational mechanisms.

🎯 What You'll Do

  • Improve and operationalize internal systems across recruiting, onboarding, and performance management.
  • Support company-wide planning and OKR initiatives, including dashboards and execution reviews.
  • Design scalable workflows, documentation systems, and operating frameworks.
  • Diagnose organizational friction and redesign processes for operational effectiveness.

📋 Requirements

  • Up to 5 years in business operations, consulting, or generalist operational roles.
  • Experience working on cross-functional initiatives from problem definition through execution.
  • Highly analytical with ability to break down ambiguous problems into structured frameworks.
  • Strong written and verbal communication skills in async, high-context environments.

✨ Nice to Have

  • Experience in consulting, BizOps, internal strategy, or Chief-of-Staff-style roles.
  • Experience with planning frameworks like OKRs, operational dashboards, or execution tracking systems.
  • Built or maintained knowledge systems using Notion, Airtable, or GPT-enabled workflows.

🎁 Benefits & Perks

  • 💰 Competitive compensation with equity (inferred from startup context)
  • 🏖️ Flexible PTO (common in high-growth startups)
  • 🏥 Health insurance (standard for full-time roles)
  • 📈 Career growth opportunities in a fast-growing company
  • 🍽️ Free meals (common in restaurant tech companies)

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Case Study / Work Sample· 60 min
  4. 4Final Round with Leadership· 45 min

🚩 Heads Up

  • Role blends HR, BizOps, and strategy—potential for scope creep and lack of focus.
  • No explicit reporting structure or team size mentioned.
  • Overemphasis on 'ambiguity' and 'systems thinking' may indicate unclear expectations.
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