💼 About This Role

You'll build, grow, and engage our user community across forums and social media for an AI-powered resource planner. You'll foster a positive environment and create strategies to boost user engagement and strengthen brand loyalty. This is a fully onsite role in Lisbon with relocation support.

🎯 What You'll Do

• Develop and execute community engagement strategies to grow user communities.
• Manage and moderate forums, social media groups, and user discussion platforms.
• Organize and promote community events, webinars, and Q&A sessions.
• Monitor and analyze community engagement metrics to optimize strategies.

📋 Requirements

• 3+ years of experience in community management, social media management, or customer engagement.
• Experience managing online communities on platforms like Discord, Reddit, or Facebook Groups.
• Strong written and verbal communication skills to engage and inspire users.
• Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines.

✨ Nice to Have

• Experience planning and executing community-driven events or initiatives.
• Passion for building meaningful relationships and fostering brand loyalty.
• Experience in fast-paced digital environments with a user-centric mindset.

🎁 Benefits & Perks

• 🍎 Apple hardware ecosystem for work.
• 🏥 Top-tier Health and Life Insurance for peace of mind.
• 🚗 Transportation Budget to support your commute needs.
• 🍽️ Meals 100% free at the hub.
• 🏙️ Urban Sports Club membership to keep you active.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Cultural Fit Interview· 30 min

🚩 Heads Up

• Requires application materials without AI-generated assistance; disqualifies for AI use.