20h ago
Technical Account Manager
New York
$80k-$120k / year
full-timemid Hybridsoftware
🛠 Tech Stack
💼 About This Role
You'll manage customer onboarding and optimize AI-powered outreach campaigns for a Series A SaaS company. You’ll fine-tune AI agents to match brand voice and maximize performance, while providing training and documentation. This role blends account management with hands-on technical implementation.
🎯 What You'll Do
- Set up domains, email accounts, and deliverability systems
- Build and QA customer-specific B2B email campaigns
- Analyze B2B prospect lists and optimize targeting
- Track campaign replies and manage conversion funnels
📋 Requirements
- 3-5 years in customer success or sales outreach roles
- Demonstrated experience with B2B email marketing platforms
- Experience with CRM systems and managing customer data
- Proven ability using data to analyze campaign performance
✨ Nice to Have
- Background in sales outreach or lead nurturing
- Experience with 1:1 email copywriting
- Excited to experiment with AI tools
🎁 Benefits & Perks
- 💰 Equity offered
- 🎁 Bonus offered
- 🏢 Hybrid work in New York
📨 Hiring Process
Estimated timeline: 2-4 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Technical Interview· 60 min
- 3Hiring Manager Interview· 60 min
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