20h ago

Technical Account Manager

New York

$80k-$120k / year

full-timemid Hybridsoftware

🛠 Tech Stack

💼 About This Role

You'll manage customer onboarding and optimize AI-powered outreach campaigns for a Series A SaaS company. You’ll fine-tune AI agents to match brand voice and maximize performance, while providing training and documentation. This role blends account management with hands-on technical implementation.

🎯 What You'll Do

  • Set up domains, email accounts, and deliverability systems
  • Build and QA customer-specific B2B email campaigns
  • Analyze B2B prospect lists and optimize targeting
  • Track campaign replies and manage conversion funnels

📋 Requirements

  • 3-5 years in customer success or sales outreach roles
  • Demonstrated experience with B2B email marketing platforms
  • Experience with CRM systems and managing customer data
  • Proven ability using data to analyze campaign performance

✨ Nice to Have

  • Background in sales outreach or lead nurturing
  • Experience with 1:1 email copywriting
  • Excited to experiment with AI tools

🎁 Benefits & Perks

  • 💰 Equity offered
  • 🎁 Bonus offered
  • 🏢 Hybrid work in New York

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Technical Interview· 60 min
  3. 3Hiring Manager Interview· 60 min
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