🛠 Tech Stack

💼 About This Role

You'll serve as a strategic client partner ensuring seamless account continuity for a dynamic portfolio. You'll drive adoption and mitigate risk to help clients achieve their business outcomes. This role offers exposure across sales, product, and marketing teams in a SaaS environment.

🎯 What You'll Do

• Manage diverse account portfolios during ownership transitions
• Monitor account health to drive value and adoption
• Advise clients on maximizing Bazaarvoice solutions
• Document risks and collaborate on mitigation plans

📋 Requirements

• 1-3 years in client-facing role (CS, Sales, Account Management)
• Strong communication and rapport-building skills
• Exceptional time management for blended interactions
• Experience with Microsoft Office and Google suites

✨ Nice to Have

• Experience with Gainsight or Salesforce
• eCommerce or SaaS technologies background
• Scaled book of business experience

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance
• 📈 401(k) matching
• 🏢 Hybrid work model
• 📚 Professional development opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min