1d ago
Customer Service Delivery Advocate
Wyoming, MI
$35.4k-$39.5k / year
full-timemidretail
๐ผ About This Role
You'll deliver vehicles to customers' doors using custom car haulers as part of the fastest-growing used automotive retailer. You'll be the face of Carvana, ensuring a positive customer experience while performing physical tasks like loading vehicles. This role offers a 4-day work week and rapid pay growth.
๐ฏ What You'll Do
- Deliver vehicles to customers' doors with custom car haulers
- Load and unload vehicles onto the hauler frequently
- Complete customer paperwork and update tracking system
- Inspect car-hauler regularly for safe operation
๐ Requirements
- 2 years of customer-facing experience
- Valid driver's license with clean driving record
- Ability to obtain a Notary within first 90 days
- Ability to lift 50 lbs and perform physical tasks
โจ Nice to Have
- Previous experience with car haulers or delivery
- Notary certification already held
- Experience in automotive industry
๐ Benefits & Perks
- ๐ฐ Performance-based pay with $0.50 increase every 90 days
- ๐ฅ 100% company-paid healthcare premiums plus dental and vision
- ๐๏ธ 13 days PTO first year, increasing to 20 days
- ๐ Tuition reimbursement and student loan repayment
- ๐ Carvana shares and employee stock purchase plan
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Application Reviewยท 1 week
- 2Phone Screenยท 30 min
- 3On-Site Interviewยท 1 hour
๐ฉ Heads Up
- Requires availability 7 days a week with rotating days off
- Physically demanding with lifting up to 50 lbs and extended standing
- Multiple license requirements (Notary, Chauffeur's in some states)
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