1d ago

Customer Service Delivery Advocate

Wyoming, MI

$35.4k-$39.5k / year

full-timemidretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers as part of the fastest-growing used automotive retailer. You'll be the face of Carvana, ensuring a positive customer experience while performing physical tasks like loading vehicles. This role offers a 4-day work week and rapid pay growth.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers' doors with custom car haulers
  • Load and unload vehicles onto the hauler frequently
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler regularly for safe operation

๐Ÿ“‹ Requirements

  • 2 years of customer-facing experience
  • Valid driver's license with clean driving record
  • Ability to obtain a Notary within first 90 days
  • Ability to lift 50 lbs and perform physical tasks

โœจ Nice to Have

  • Previous experience with car haulers or delivery
  • Notary certification already held
  • Experience in automotive industry

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Performance-based pay with $0.50 increase every 90 days
  • ๐Ÿฅ 100% company-paid healthcare premiums plus dental and vision
  • ๐Ÿ–๏ธ 13 days PTO first year, increasing to 20 days
  • ๐Ÿ“š Tuition reimbursement and student loan repayment
  • ๐Ÿ“ˆ Carvana shares and employee stock purchase plan

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Application Reviewยท 1 week
  2. 2Phone Screenยท 30 min
  3. 3On-Site Interviewยท 1 hour

๐Ÿšฉ Heads Up

  • Requires availability 7 days a week with rotating days off
  • Physically demanding with lifting up to 50 lbs and extended standing
  • Multiple license requirements (Notary, Chauffeur's in some states)
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