11h ago
Call Center Representative
Greenville, South Carolina
$35.9k-$35.9k / year
full-timefinance
๐ Tech Stack
๐ผ About This Role
You'll manage a portfolio of auto loan accounts, connecting with customers to create win-win payment solutions while handling up to 200 outbound calls daily. You'll build meaningful customer relationships and be part of a supportive, goal-oriented team.
๐ฏ What You'll Do
- Manage a portfolio of auto loan accounts
- Make up to 200 outbound calls per day
- Speak with customers about delinquent accounts
- Create win-win payment solutions
๐ Requirements
- High school diploma or equivalent
- Interpersonal skills to influence and manage conflict
- Proficient computer skills with Microsoft Office
- Active listening and probing skills
โจ Nice to Have
- Experience in collections or call center
- Knowledge of auto loan processes
- Bilingual skills
๐ Benefits & Perks
- ๐ฅ Medical, dental, vision insurance
- ๐ฐ 401K with employer match
- ๐๏ธ Paid Time Off including company holidays
- ๐ Tuition Reimbursement
- ๐ถ Parental Leave
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Phone Screenยท 15 min
- 2Interviewยท 30 min
- 3Offerยท 15 min
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