🛠 Tech Stack

💼 About This Role

You'll support a government instance of Relativity, providing excellent customer service and eDiscovery solutions to internal and external stakeholders. Your core impact will be preparing collections, review cases, and productions while assisting with workflow scheduling and support tickets. This role offers the chance to work remotely and contribute to government innovation.

🎯 What You'll Do

• Support a government instance of Relativity, providing customer service and solutions.
• Prepare, process, and deliver collections, review cases, and productions using Relativity.
• Assist in scheduling customer deliverables through the internal workflow system.
• Provide swift responses to customer requests and support tickets.

📋 Requirements

• U.S. Citizen
• 7 years of litigation, eDiscovery, or technical support experience with client solutions
• Ability to obtain a U.S. Government Public Trust security clearance
• Experience with eDiscovery Services covering all EDRM realms

✨ Nice to Have

• Relativity Certified Administrator or other certifications
• Federal Agency issued security clearance
• Understanding of data management, Office 365, and Cloud environments

🎁 Benefits & Perks

• 🏥 Health, Dental, and Vision
• 📈 401k
• 💼 Life Insurance
• 💰 Flexible Spending Account
• 🏖️ Paid Time Off and Observance of State/Federal Holidays