2h ago

People Operations Specialist

New York, NY
full-timemid Hybrididentity verification

Tech Stack

Description

You will drive operational excellence in the People team, handling day-to-day HR operations, total rewards inquiries, and employee lifecycle management. You'll leverage data and systems to inform decisions, lead communications, and collaborate cross-functionally to improve processes.

Requirements

  • 3+ years of HR experience
  • Bachelor's degree preferred
  • High proficiency with Excel/Google Sheets
  • Strong customer service, problem-solving, and analytical skills
  • Rippling and JIRA experience preferred

Responsibilities

  • Liaise with external operations vendors and maintain vendor portals
  • Lead employee communications on lifecycle management via email, presentations, intranet
  • Respond to inquiries via JIRA ticketing system and prioritize escalations
  • Serve as subject matter expert and administrator for People systems and data
  • Administer US and international employee benefits programs
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