💼 About This Role

You'll partner with Agent Product Managers and Engineers to scope, build, and ship AI agents that handle thousands of customer conversations daily. You'll combine product strategy, conversational design, and customer insight to bring high-quality agents to life. This role offers direct exposure to cutting-edge AI product development.

🎯 What You'll Do

• **Be a trusted advisor** to customers and drive their AI strategies.
• **Build, design, and refine** conversational AI agents.
• **Drive execution** of multiple complex, high-visibility agent projects.
• **Coordinate** across technical and non-technical stakeholders through the full development lifecycle.

📋 Requirements

• Excellent English and Japanese verbal and written communication skills.
• Strong understanding of software development, product management, and engineering principles.
• Proven ability to manage multiple projects simultaneously and lead teams.
• Degree in Computer Science, Engineering, Mathematics, or equivalent practical experience.

✨ Nice to Have

• MBA or comparable experience at the intersection of technology and operations.
• Experience with conversational AI or chatbot development.
• Experience in a customer-facing strategic role.

🎁 Benefits & Perks

• 🏖️ Unlimited Paid Time Off
• 🏥 Medical, Dental, and Vision for you and your family
• 💼 Retirement Plan with company match
• 👶 Parental Leave and fertility benefits
• 🍽️ Lunch, snacks, and coffee provided