3h ago
Operations Lead
Green Bay, Wisconsin, United States
✨ $55k-$75k / yearest.
full-timemidveterinary emergency medicine
🛠 Tech Stack
💼 About This Role
You'll oversee day-to-day hospital operations and drive culture and engagement at a growing veterinary emergency chain. You'll empower non-clinical teams to deliver an exceptional customer experience and achieve operational excellence.
🎯 What You'll Do
- Guide and develop non-clinical hospital teams through recruiting and coaching
- Oversee daily operations including scheduling, financial reporting, and inventory
- Train team on delivering an extraordinary customer experience
- Monitor key performance metrics and implement improvement strategies
📋 Requirements
- High school diploma required; associate's or bachelor's degree preferred
- 2 years of leadership experience required; 5+ years in hospital environment preferred
- Experience with scheduling, recruiting, training, and performance management
- Advanced knowledge of computer programs and practice management software
✨ Nice to Have
- Associate's or bachelor's degree in business management or related field
- 5+ years of experience in a hospital environment
🎁 Benefits & Perks
- 🏖️ Flexible work schedules to support life outside work
- 💰 Competitive compensation with 401K match
- 🏥 Comprehensive health and wellness benefits from day one, including free therapy
- 📚 Learning and growth with clinical and leadership programs and CE travel stipend
- 👶 Paid parental leave up to 12 weeks at 100% salary
🚩 Heads Up
- Must be willing to work in a noisy environment with strong or unpleasant odors
- Availability to work nights, weekends, and holidays on a rotating basis
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