3h ago

Operations Lead

Green Bay, Wisconsin, United States

$55k-$75k / yearest.

full-timemidveterinary emergency medicine

🛠 Tech Stack

💼 About This Role

You'll oversee day-to-day hospital operations and drive culture and engagement at a growing veterinary emergency chain. You'll empower non-clinical teams to deliver an exceptional customer experience and achieve operational excellence.

🎯 What You'll Do

  • Guide and develop non-clinical hospital teams through recruiting and coaching
  • Oversee daily operations including scheduling, financial reporting, and inventory
  • Train team on delivering an extraordinary customer experience
  • Monitor key performance metrics and implement improvement strategies

📋 Requirements

  • High school diploma required; associate's or bachelor's degree preferred
  • 2 years of leadership experience required; 5+ years in hospital environment preferred
  • Experience with scheduling, recruiting, training, and performance management
  • Advanced knowledge of computer programs and practice management software

✨ Nice to Have

  • Associate's or bachelor's degree in business management or related field
  • 5+ years of experience in a hospital environment

🎁 Benefits & Perks

  • 🏖️ Flexible work schedules to support life outside work
  • 💰 Competitive compensation with 401K match
  • 🏥 Comprehensive health and wellness benefits from day one, including free therapy
  • 📚 Learning and growth with clinical and leadership programs and CE travel stipend
  • 👶 Paid parental leave up to 12 weeks at 100% salary

🚩 Heads Up

  • Must be willing to work in a noisy environment with strong or unpleasant odors
  • Availability to work nights, weekends, and holidays on a rotating basis
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