💼 About This Role

You'll be the ambassador of our hotel's hospitality, greeting guests with a warm smile and ensuring their first impression is positive and memorable. You'll master efficiency and organization at the front desk, handling check-ins, check-outs, and reservations seamlessly. You'll also serve as the go-to resource for guests seeking information about amenities and local attractions.

🎯 What You'll Do

• Greet guests with a warm smile and friendly demeanor.
• Process check-ins, check-outs, and room assignments.
• Provide information about hotel amenities and local attractions.
• Handle guest inquiries and resolve issues promptly.

📋 Requirements

• Passion for hospitality that shines through in your work.
• Excellent interpersonal skills to engage guests.
• Strong organizational and multitasking abilities.
• Italian and English fluency required.

✨ Nice to Have

• Experience in a similar front office role.
• Knowledge of Umbrian attractions.
• Additional language skills.

🎁 Benefits & Perks

• 📚 Professional development and training opportunities.
• 🏨 Special rates on stays and services at our hotels.
• 🌍 Opportunity to work in a medieval village in Umbria.

🚩 Heads Up

• No years of experience specified but requires strong skills.
• Role may involve multitasking across front office and concierge duties.