6h ago

Customer Success Specialist - English and French Speaker

Dublin

$50,000-$70,000 / year

G
full-timemid Hybrid

🛠 Tech Stack

💼 About This Role

You'll support assigned clients across multiple industries, developing relationships and driving product consumption. You'll act as the first line of contact, ensuring customer satisfaction and identifying new revenue opportunities. This hybrid role requires bilingual English and French skills and collaboration with sales teams.

🎯 What You'll Do

  • Drive consumption of committed deals through onboarding and regular check-ins.
  • Provide client support, answer queries, and prepare customer meetings.
  • Partner with Key Account Executives to implement growth opportunities.
  • Compile briefs, collaborate with editorial team, and oversee project delivery.

📋 Requirements

  • Bachelor's degree or equivalent required.
  • 3+ years of experience in sales or account management.
  • Fluent in English and French.
  • Proficiency in Microsoft Office and CRM platforms (Salesforce).
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