💼 About This Role

You'll lead Financial Health initiatives in the EU, ensuring compliant delivery across lending products. You'll work closely with the UK team, owning collections and recoveries outcomes while balancing customer outcomes. This role partners with operations, tech, and credit risk leadership.

🎯 What You'll Do

• Localise financial health capabilities for European markets
• Navigate EU regulatory landscape for lending products
• Own collections and recoveries outcomes
• Support product and tech squads on in-app features

📋 Requirements

• Experience leading collections/recoveries strategies for a regulated lender in Europe
• Knowledge of European consumer credit regulations
• Understanding of collections' role in credit risk strategy
• Adaptability in a fast-moving company environment

✨ Nice to Have

• Proficiency in key European languages, particularly Spanish

🎁 Benefits & Perks

• 💰 Salary €94,000-€114,300 plus incentive awards
• 🏝️ Annual leave 38 days including public holidays
• 📚 Learning budget €1,200 each year
• 🏥 Private healthcare scheme
• 💛 Wellbeing benefits including mental health support

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Initial call with recruiter· 30 min
2. 2Video call with hiring manager· 45 min
3. 3Interview loop (2-3 interviews)· 1 week