💼 About This Role

You'll lead and scale a high-performing global account management team, driving retention and growth for a logistics tech unicorn. You'll own global account strategy, serve as executive sponsor for strategic accounts, and collaborate across Sales, Product, and Marketing. This remote-friendly role offers ownership of global strategy and C-suite engagement.

🎯 What You'll Do

• Lead and mentor a team of regional and senior account managers across geographies.
• Own global account management strategy including retention and upsell/cross-sell.
• Serve as executive sponsor for strategic global accounts.
• Drive forecasting accuracy and pipeline visibility for renewal and expansion revenue.

📋 Requirements

• 8+ years in account management, customer success, or enterprise sales.
• 4+ years in a leadership role managing global or multi-regional teams.
• Proven track record of meeting or exceeding NRR and retention targets.
• Experience with large enterprise accounts across multiple industries.

✨ Nice to Have

• Logistics or global supply chain experience
• CRM proficiency (Salesforce preferred)

🎁 Benefits & Perks

• 💵 Competitive salary ($170-200k)
• 🏢 Remote flexibility
• ✈️ International travel (up to 20%)

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min