Description

You will run the local Carvana hub, overseeing operations, logistics, consumer branding, and team engagement. You'll lead a team of Customer Advocates, focusing on hiring, training, and development while analyzing business trends to solve problems proactively.

Requirements

• Big picture thinker with ability to manage employee and customer experience
• Strong people leadership and mentorship skills
• Ability to assess business trends and proactively create solutions
• Experience in a fast-paced, team-oriented environment

Responsibilities

• Run local hub operations including market launch, logistics, and consumer branding
• Lead and develop a team of Customer Advocates through hiring, training, and performance management
• Generate and monitor operational reports for upper management
• Foster team morale and engagement through recognition and creative methods
• Provide hands-on support by stepping into advocate roles as needed