🛠 Tech Stack

💼 About This Role

You'll join Veeam's Technical Support team, troubleshooting backup, virtualization, and cloud infrastructure issues for enterprise customers. Your work ensures data resilience across modern IT environments. This role offers exposure to cutting-edge technologies and clear career growth paths.

🎯 What You'll Do

• Troubleshoot backup, replication, and restore issues
• Analyze logs and identify root causes of failures
• Support storage systems and data recovery processes
• Collaborate with global teams on technical solutions

📋 Requirements

• Windows Server and/or Linux experience
• Virtualization platforms like VMware or Hyper-V
• Networking fundamentals and troubleshooting skills
• Customer-facing communication skills in English

✨ Nice to Have

• Object storage concepts (S3-compatible)
• Public cloud platforms (Azure, AWS, or GCP)
• Microsoft 365 administration experience

🎁 Benefits & Perks

• 🏖️ Paid vacation (two weeks) plus 12 statutory holidays and 4 extra VeeaMe Days
• 💼 Paid parental leave (8 days for fathers, 122 days for birthing parents)
• 🏥 Medical, dental, and vision coverage fully funded through INS Premium
• 🧠 Mental health support and virtual care via Employee Assistance Program
• 📚 Learning opportunities via LinkedIn Learning, O’Reilly, mentoring and workshops

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Technical interview· 60 min
3. 3Hiring decision· 45 min