💼 About This Role

You'll support patient care at our West Village clinic, ensuring a welcoming experience and controlling appointment flow. You'll guide patients through our out-of-network experience while delivering 5-star customer service.

🎯 What You'll Do

• Greet patients and manage appointment flow
• Respond to phone calls and emails within 2 hours
• Guide patients through out-of-network billing
• Provide 5-star customer service

📋 Requirements

• Customer service experience
• Communication skills
• Multi-tasking ability
• Attention to detail

✨ Nice to Have

• BA/BS degree preferred

🎁 Benefits & Perks

• 🏥 Medical, Dental, Vision
• 💰 401(K) Safe Harbor Match up to 4%
• 🏖️ Generous PTO including holidays and mental health days
• 🚇 Commuter FSA plans
• 🏋️ Gym membership discounts with Blink & Crunch

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2In-Person Interview· 1 hour
3. 3Offer· 1 day